What information does LA Best Appliance require when scheduling a service?
To book an appointment, we need the following details:
- Your contact information
- Appliance type, model, and serial number
- A brief description of the issue
- Your availability for a service visit
- Proof of purchase (if the appliance is under warranty)
Why do you need the model and serial numbers?
Providing the model and serial numbers ahead of time allows us to prepare for your service call efficiently. It helps us stock our service vehicle with the most likely replacement parts, increasing the chances of resolving the issue in a single visit.
How does LA Best Appliance schedule service appointments?
You can schedule an appointment online, by phone, or via email. If booked online or through email, a representative will contact you to confirm details. Our team carefully plans technician routes the day before to ensure efficient service. Once scheduled, you’ll receive a four-hour arrival window, and barring unexpected delays, technicians aim to arrive at the start of that timeframe.
If you prefer an early appointment, you may request a “First Call” slot (the first appointment of the day). However, availability is limited, and these slots often book weeks in advance. Additionally, our ability to offer a First Call may depend on your location relative to our service area.
How does LA Best Appliance prepare for service visits?
Our expert team reviews service requests in advance, often identifying potential issues before arriving. This allows us to load our service vehicles with the most common replacement parts. If a necessary part is out of stock, we’ll attempt to special order it before your appointment.
However, until a technician inspects the appliance on-site, an exact diagnosis isn’t possible. Every service begins with a full assessment and an estimate, which must be approved before proceeding. If additional parts are required and a follow-up visit is needed, you will not be charged a second service fee.
What can I expect during a service appointment?
- Appointment details will be confirmed the day before.
- You will receive the technician’s name, and they will text you when en route.
- Our technicians use protective measures such as boot covers, sliders, and floor mats to safeguard your home.
- Before starting any repair, they will provide an estimate for your approval.
- Invoices are sent via email after the service. If you prefer a printed copy, let us know.
- After the appointment, we’ll follow up via text to ensure your satisfaction.
What factors determine the cost of a service appointment?
Our pricing includes a flat-rate service fee that covers the trip and diagnostic assessment. After diagnosis, we’ll provide an upfront estimate for repairs. If you approve the repair, the service fee is credited toward the total repair cost. If you choose not to proceed with the repair, the service fee is non-refundable
What warranty does LA Best Appliance provide?
- If your appliance is still under the manufacturer’s warranty, repairs will follow their coverage terms.
- For out-of-warranty repairs, we offer:
- 60-day warranty on parts
- 30-day warranty on labor
- Additionally, our service call fee is valid for 30 days, meaning if we need to return for the same issue within that period, you won’t be charged another service fee.
How much does it cost to send a technician?
Our standard service call fee is $120.00, payable at the time of scheduling. This covers the technician’s visit and diagnosis. If you approve the repair, this fee is applied toward the total repair cost. If you decide not to proceed, the service fee remains non-refundable.
Can I get a repair estimate over the phone?
In some cases, yes. However, pricing varies based on the appliance brand and issue. For complex problems, an accurate estimate can only be provided after an in-person assessment by our technician.
Does the technician bring parts on the first visit?
Our goal is to complete repairs in a single visit whenever possible. Our service vehicles are stocked with commonly needed parts, and our team pre-screens service calls to anticipate necessary components. However, due to factors like part availability and appliance specifics, some repairs may require ordering additional parts.
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German Serrano
[Service Technician Timeliness] Did a thorough job. Was impressed with his skills. Ver happy and dryer is doing a great job.Read more
Wendelin Keener
[Service Timeliness Technician] My wife and I are extremely happy with the technicians work. He is a true professional. And he did an outstanding job for us. We really appreciated his efforts.Read more
Tedi Wheeler
The customer did not leave a messageRead more
Jorge Sagarminaga
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Kimberly Cole-Wood And Sheila Cole
[Technician] The booking is a time range—a bit hard to arrange during workdays. The technician came in a good time and solved rapidly the issue.Read more
Shiqian Li
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Martin Rizkowsky
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Valerie Fisher
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Noraet Neshan
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James Mulkeen
[Service Timeliness Technician] Called when he said he was going to. Arrived promptly. Repair done. No issues. Friendly polite technicianRead more
Maureen Finkle
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George Suacedo
The customer did not leave a messageRead more
Jagdev Dhillon
[Service Timeliness Technician] Definitely will recommend others to your services.Read more
Binh Lai
[Service] Arrived on time. Efficient and quick service.Read more
Daniel Gonzalez
[Service] Technician was very politeRead more
Gonzalo Medina
[Technician] He is very nice and very thirst. He found what was wrong. And now I need to get someone to do what he told me that need to be done. I would recommend him to othersRead more
Linda Pellegrino
[Service Timeliness] A great tech. I recommend for future referenceRead more
Cortez Harris
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Kimberly Fells and Carlos Johnson
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Shane Johnson
[Technician Service] Took 2 weeks to get washer repaired which seemed a little long. Vladimer was very pleasant & patient with answering my questions. He did the repair quickly. I haven’t used my washer yet to know if it works but I watched him do the testing & it seemed to work fine. I want to schedule dryer cleaning once I get dryer vent cleaned out & refrigerator annual service as well. Everyone I came in contact with was nice & helpful.Read more
Darlene Downs
[Technician Timeliness Service] Everythinv was great the Technician was on time very polite che ked the dryef to verify the complaint tore down thr azzembly located the oroblem changed all worn pRts as well as the beat sensor reaszembled a d eaned then verified the izsue was resolved. my xryer looks and runs like rand new. We are ery pleasex. bookRead more
Richard and Viola Dana
[Service Technician] technician was kind and very professional and knowledgeable.Read more
Cherrice and Alvin Lacour-fike
[Service Timeliness Technician] Vlad was fantastic prompt and helpful. Thank youRead more
Alejandro Lucas
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Nick Saikali
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Florian Daniel
[Service Timeliness Technician] It was done efficiently neatly and with timeliness. The tech was friendly and knowledgeable.Read more
Patricia Showalter
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Sandra & Gilbert Torrez
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Michael R Lemaire
The customer did not leave a messageRead more
Amparito Gengler
[Service Technician] Valdimar was so knowledgeable about the refrigerator and ice maker I was so impressed Valdimar was fantastic all service men or women should be like Valdimar excellent.Read more
Valerie Young
[Service Technician Timeliness] Technician is good and on time Clean jobRead more
Felizardo Hernandez Luna Aurelia Umandal Luna
[Service Technician Timeliness] Vlad was great . Diagnosed problem and fixed it right away. Great service . Thank youRead more
Mike Streif
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Vipin Kumar
[Service Timeliness Technician] Same day excellent serviceRead more
MITCH KAUFMAN
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Javier Arellano
The customer did not leave a messageRead more
Karen Reardon
[Technician Timeliness Price Service] Once again Vladimer is the best. He was on time and took care of the issue with my oven. I will definitely recommend LA Best Appliance Repair to my friends and family.Read more
Danette Wilson
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Tul Sayim
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Oladehinde and lorraine Amosun
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Barbara Giddings
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Fausto Gonzalez
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Vivian Maxwell
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Bryan and Elena Radosavcev
[Technician Timeliness Service Price] Vlad was the best service technician I’ve experienced. Professional timely knowledgeable and all around great serviceman.Read more
Darlene Goodwin
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Ceresita Guzman
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Ololade Obafemi
[Service Timeliness Technician] LA Best Appliance Repair provides the best service. Honest and hard working technicians. I recommend them while heartedly.Read more
Satinder Dhiman
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Ronald Zona
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Bhartai Patel
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Luis E. Torres
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Beck and Amy Flanagan
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Jeff Johnson
[Service Timeliness Price Technician] Viadimer is the best. He let me know what the issue was with my oven right away. I would highly recommend LA Best Appliance Repair Inc.!Read more
Danette Wilson
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Peter Tran
[Technician Service] Great technician. So helpful with a lot of great informationRead more
Kristie & Sonja Swing – Woolbright
[Service Timeliness Technician] LA Best Appliance Service response with fast and timeliness appointments Vladimer listens to concerns and quickly knows what to look for to solve the problem he is very professional and courteous.Read more
Emilia Real
[Service Timeliness Price Technician] The best repair technician! Very patient respectful helpful so much patience in his job. He knows his craft and very punctual. He has a good communication skills and we feel comfortable asking questio ns. Very efficent and dedicated. We are blessed we met him and have his service.Read more
Mary Jane Dadia
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Pauline McMahon
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Mona/Montiela Cabs/Lucas
[Service] The gentleman was outstanding and patient and on timeRead more
David & Connie Estrada
[Technician] He was polite and explained thingsRead more
Sonia Shenoy
[Technician] Vladamir was on time knowledgeable and easy to work with.. thank youRead more
Rob and Katy Janessian
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Janet Duplantier
[Service Timeliness Price Technician] Very efficient and knowledgeable in his expertise and very patient and professional.Read more
Mary Jane Dadia
[Service Timeliness Technician] Vladimer was very professional and courteous he explained the problem with the dryer and fixed it on the spot fast and professional service Truly recommend LA Best Appliance Repair.Read more
Emilia Real
[Technician] Nice guy did a good job fixing dryer only wish would have wiped off handprints when done Overall a goid company who worked with my schedule.Read more
Joseph Root
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Thelma Burke
[Service Price Timeliness Technician] Your Technician was a very experienced and a nice person.Read more
Anula Leonidas
[Technician Service] The technician was good at what he did. Always good when the technician sent knows what he’s doing. He explained the problem every well and spoke good English. Thank you!Read more
Lynn Parker
The customer did not leave a messageRead more
Violet Trout henderson
[Service Technician] Did a good jobRead more
Simon Lo
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David Neely
Will await final outcome in coming days. technician. Very pleasant and informative.Read more
William Cruz
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Michael Rosales
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Harpreet Singh
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SARAH ISSAH
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Connie Tapia
[Service Technician Timeliness] Polite on time explained everything.Read more
Cynthia And Mark Koenig
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Erik Samuels
[Service Timeliness Technician] Top notch tech and he walked me thru everything that he did. Furthermore he gave steps to ensure the unit would last longerRead more
Tom Chung
[Service] The service has not been completedRead more
Alice Mcclain
[Service Timeliness Technician Price] Very informative in care for our dishwasher.Read more
Nicholas May & Nancy DiBella
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Gina Pesquera
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Sheri Humphrey
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Weilin Li
[Service Technician] Vladimer was very professional and took the time to explain what the issues were with the stove.Read more
Corey Richardson
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Bashar ASHOURI
[Service Technician] Very pleasant personality! 🙂Read more
Mark Johnson
The customer did not leave a messageRead more
Patricia Wong
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Carolyn Ransfer
[Service Technician Timeliness Price] Excellent serviceRead more
Leonila Lee
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Elsa
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Mehrab
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Anthony
[Service Timeliness Price Technician] Mher was very respectful and professional .Read more
Maryann
[Service Timeliness Price Technician] This is the 2nd time I’ve used this company. cannot say enough good things about them. Mher our technician was on time kept us informed when replacement parts arrived always professional and diagnosed problem correctly the first time.Read more
Roger
[Service Timeliness Price Technician] Very professional. Repaired my washer appliance in a timely manner. Highly recommend. Mher our technician was great.Read more
Roger
[Service Timeliness Technician] Kind accommodating knowledgeableRead more
Lynn Marie Dye
[Service Timeliness Technician] The technician was on time or ahead of schedule. Polite professional and had 4-5 years of experience with LG washers. He found the problem quickly and the part came in quickly. Our repair is part of Choice Home Warranty plan.Read more
Terry
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David
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Yihtzeng Huang
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Robert
[Service Timeliness Price Technician] All good kept us informed & provided great service!Read more
Joan
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